Business Intelligence & Cloud Application Developer
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  • Oracle
  • SAP
  • Microsoft Dyanamics
  • SharePoint
  • Documentum


Prism Technologies provides end-to-end customized services through industry-proven enterprise solutions. Prism's expertise extends over Oracle E-Business Suite, Business Intelligence, Hyperion, Demantra, Oracle Fusion Middleware, Databases, Shared Services and Oracle Retail. The Prism Oracle team has worked on complex assignments across the globe to build competencies in multiple technologies, industries and functional areas thereby carving a niche as a preferred service provider in the Oracle space.

Solutions Offerings
Prism IT 's key ability lies in developing unique solutions that complement Oracle technologies to add significant value to our customers.

Service Offerings
We offer comprehensive end-to-end application life-cycle management services such as design, development, implementation, upgrades, migration, integration and global roll-outs. Our support services eliminate the need to make huge up-front capital expenditure and minimize the need to hire, train and retain a large IT team to maintain your business systems. Our technology infrastructure, security, and disaster recovery programs are best-of-breed. Our service level agreements guarantee you with the required scalability, availability and most of all, reliability!

E-Business Suite

Oracle E-Business Suite

Oracle E-Business Suite offers organizations - enormous potential for competitive advantage. With continuous growth and change, to realize your enterprise software’s full potential, the need for insightful monitoring and shifting strategies is essential. The crucial requirement in such a juncture is a partner who understands Oracle E-Business Suite in both the technology and business perspective.

Prism’s E-Business Practice revolutionizes the way businesses are conducted through its comprehensive solutions and services, delivered by teams that have sound technical as well as business acumen in multiple domains. Performance is about maximizing process and operational efficiencies along with operational savings.

We offer our expertise in the core areas of Enterprise Management i.e., Financial Management, Human Capital Management, Manufacturing and Supply Chain Management, to bring in a ready ROI to our customers. To make the most of the investment, the benefit that our engagement has given to the client proves the criticality of choosing the right provider.

Our Solutions Spectrum

Prism has developed a variety of world-class Oracle E-Business solutions that allows us to deliver maximum value to our clients’ implementations of Oracle’s E-Business Suite.

We have to our credit the commitment of the Practice towards ‘path-breaking performance’, in terms of people, processes, domains and technologies.

Our solutions span across all the core areas of the organization and are designed to resolve critical issues, fulfill decisive requirements and optimize the processes to reach efficiencies across the enterprise.

Our Methodology

Prism uses its proven ‘Implementation Methodology’ for Oracle Applications implementation engagements. The methodology attempts to institutionalize best practices and Prism’s experiences in the realm of enterprise applications. A distinguishing feature of the methodology is the use of Prism’s offshore facilities for development of customizations and interfaces to / from external systems. The methodology also provides for low cost post implementation support helping minimize total-cost-of application-ownership.

Fusion Middleware

Fusion Middleware

Prism’s Fusion Middleware Practice is about proven expertise and a wide array of customized solutions along varying verticals and horizontals. From strategy consulting to implementing IT solutions, Prism’s Oracle Fusion Technology practice has delivered projects offshore and onsite. Optimization of Fusion Middleware can happen only when it is implemented by an expert who understands more than just the technology.

Our dedicated team with in-depth Oracle expertise from varied technology platforms and industry backgrounds, have worked across the entire Fusion Middleware stack, covering Applications Server; Portal; Enterprise Content Management and Collaboration; Identity Management - Oracle Access Manager, Identity Manager, Oracle Internet Directory (OID); Service Oriented Architecture (SOA) transformation and Integrations using BPA/BPM, OSB, ESB, BPEL, Web Services, Business Rules, ODI, Business Activity Monitoring (BAM); and Application development with Portal, ADF and OAF.

Our Solutions Range
To stay ahead of competition, businesses are striving for agility and performance in every sphere of operation. Prism’s Fusion Middleware solutions enable you with scalable, flexible, simplified business processes along with integrated, open standards based architecture that increases your capacity for growth and responsiveness to change.

Prism provides a unique and comprehensive application delivery platform that greatly enhances the productivity and benefits of the Fusion Middleware stack.

Prism has developed a variety of world-class Oracle E-Business solutions that allows us to deliver maximum value to our clients’ implementations of Oracle’s E-Business Suite.

We have to our credit the commitment of the Practice towards ‘path-breaking performance’, in terms of people, processes, domains and technologies.

Our solutions span across all the core areas of the organization and are designed to resolve critical issues, fulfill decisive requirements and optimize the processes to reach efficiencies across the enterprise.

Service Offerings
Prism has a holistic set of service offerings spanning across Oracle Fusion Middleware technologies. Our highly experienced Fusion Middleware experts and other application experts provide you with the right guidance and support necessary across the different lifecycle stages of adoption. These structured and comprehensive set of services will enable your organization to evolve to the next generation of enterprise architecture with Oracle Fusion Middleware as the technology foundation.

Our Methodology
Prism ’s Fusion Enterprise methodology built on proven best practices for Oracle based Portal and Content Management System (PCMS) projects. The methodology addresses all facets of the project like technical infrastructure, business processes and change management.

- SOA Implementation Methodology
Service Oriented Architecture is an application architecture designed to achieve loose coupling among interacting software applications, for greater flexibility in developing, integrating, and managing Enterprise Applications.

- SOA Governance Methodology
SOA Governance and Management encompasses the set of services, policies and best practices which enable IT organizations to gain visibility into their SOA, drive reuse of services, define and enforce policies, and manage the life cycle of services.

Customer Relationship Management

Customer Relationship Management

In the current era of intense competition and demanding customers, it is an imperative to develop a close and cooperative relationship with customers. The overall goal of a competitive business is to win new clients, retain old ones while reducing the costs of marketing and client services. Prism’s CRM practice enables clients to concentrate and focus on managing their customer relationships. Our offerings help businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers.

Prism’s solutions for CRM include both on premise and SaaS based implementation spanning across multiple product lines like Oracle CRM, Oracle CRM On Demand, Siebel CRM, and MS CRM. We provide you the experience, structured approach and proven methodology from many successful projects and keep your project on-time and on-budget.

We create a 360 degree view of all your customer interactions from first point of contact through post sales activities and take you beyond providing the best service levels and customer experience. Our CRM professionals bring deep experience, technical know-how and business process expertise, to help you successfully integrate CRM into your organization and build practical, highly effective, CRM strategies to meet your business objectives.

Our Solutions Range
Our CRM solutions have become the backbone of business processes for sales professionals in all sectors and, increasingly, in vertical markets

Prism offers CRM solutions that enable organizations to extend their business processes to evolve, stay connected and remain agile. Prism’s solutions for CRM include both on premise and SaaS based implementation spanning across multiple product lines like Oracle CRM, Siebel CRM, MS CRM, & Oracle CRM On Demand.

We measure the success of every CRM project using various metrics:
• ROI on investment in CRM licenses and implementation by the client
• Recovery of initial investment through cost savings and increased revenues
• Reduced Transaction Volume
• Reduced Transaction Level Cost
• Increased visibility of customer view

Our Service Offering
Our services approach CRM as a company-wide business strategy embracing all client-facing departments and even beyond to learn more about customer needs and behaviors in order to develop stronger relationships with them. An implementation is considered effective and successful only when people, processes and technology work in synergy to increase profitability, and reduce operational costs.

The structured and comprehensive set of services that span across the different lifecycle stages of adoption will enable your organization to set-up a robust CRM platform.

Oracle Business Intelligence

Oracle Business Intelligence

Business Intelligence empowers the enterprise with its ability to convert raw data into relevant and crucial information that makes online multidimensional transaction and analytical processing possible.

Prism’s Business Intelligence Practice works at improving the reliability, completeness and speed of information delivered to your teams. Our knowledge and experience of the best-in-class methods and techniques has enabled us to design and continuously perfect, the methodology to successfully implement the BI application that meets your business objectives. Our experts ensure that the BI solution is aligned with your strategic objectives to achieve targeted results in faster time and with less effort.

Our team specializes in consolidating and integrating disparate sources of data to provide a reliable and comprehensive platform for reporting and analyzing your information. Our solutions include leading BI tools that help you with sophisticated analyses which result in easy monitoring and management of your organization’s performance.

Our Solutions Range
The key advantages that our solutions bring to you are:
• Build valuable business knowledge from multiple data sources
• Improve business insight with advanced analytics
• Data management with security and quality
• Risk mitigation and compliance
• Move up to the next level of ‘Business Intelligence’

Our Service Offering
We provide end-to-end BI services and solutions spanning technologies, platforms and domains. Prism works with its clients to help reduce the gap between business planning and execution, through a partnership model and co-manages an effective BI strategy coupled with a sustainable cost effective execution model.

We support a wide range of products that include: Oracle Essbase, Siebel Analytics, Oracle Hyperion, Oracle OBIEE, IBM Data Stage, Teradata, IBM Cognos and SAP Business Objects.

Our Methodology
Prism has two unique methodologies for BI/DW Development. We make the choice based on the needs and business pain points of a customer and go either for a custom solution or for customizations in the prebuilt solution. We have
• Custom BI/DW Development Methodology, and
• Pre-Built BI/DW Implementation Development Methodology



BI solutions are an integral factor towards supporting crucial business decisions. Prism's Oracle practice helps assist the business problems faced by organizations across various decision levels by providing the right framework. Our solutions assist you in long term planning, strategic decision support and scorecards measuring performance. Oracle Hyperion assists the Financial Consolidation and Budgeting process to comply with statutory norms, by maintaining data integrity and process management features.

Prism’s Hyperion group resources have over a decade’s experience in delivering Enterprise Performance Management solutions providing insight into financial and operational detail. Prism is a proponent of the precise shore delivery methodology and through our multiple engagement models, has worked on end-to-end engagements from business consulting, implementation, to production support, resulting in process maturity. Prism has also developed pre-built templates for quicker implementation at its Center of Excellence (CoE) along with domain specific solutions (Retail / CPG).

Our Solutions Range
Prism has the experience of managing complex Hyperion engagements, across all versions including 6.x, 7.x, System 9, and EPM 11 (11.1.2). The long association with Oracle has helped Prism acquire latest product knowledge and enhanced skills very early in the product life cycle. Our solutions help companies to:

• Reduce time taken for planning, consolidation and reporting, resulting in more time available for business analysis
• Sustain process improvements and allow compliance with statutory norms through technology
• Tightly couple technology solutions with business objectives. Our CRM solutions have become the backbone of business processes for sales professionals in all sectors and, increasingly, in vertical markets

Our Service Offering Prism has a full service Hyperion consulting group, with an optimal blend of experienced and certified project managers, domain specific functional consultants, technical developers and boot camp trainers. Prism offers a wide spectrum of Hyperion services. The engagement models are customized for quicker ROI and the phased approach takes care of efficient delivery.

Our Methodology
Prism's Hyperion implementation methodology is designed to achieve the optimal level of flexibility for the business users. We use repeatable processes to provide fast, economic implementations of Hyperion solutions and ensure ease of transition through our Oracle Boot Camp trainers.

Prism's Component Delivery Plan methodology ensures that every aspect of the application is treated as an independent deliverable and is assessed by Prism and customer individually. For each identified component, there is detailed business requirement, data flow if applicable, high level and detailed design, build details, Test process and results along with projected timelines for completion of that component. This enables business users to know everything about one component.

We offer the stakeholders the flexibility to retain certain activities onsite or execute them offshore to ensure the optimal return on their investment.

Oracle Retail

Oracle Retail

Prism’s Oracle Retail Practice comprises highly-skilled consultants, architects and engineers with deep domain knowledge having worked on the complete Oracle Retail Suite. We leverage our Platinum Partnership with Oracle to emerge as the transformation partner in implementing and supporting Oracle Retail applications for retailers across the globe. This varies across multi-formats and a spectrum of sub-verticals especially apparel, specialty and grocery.

With experience in diverse technologies, the team excels at providing customers with an extremely robust suite of functions which encompass all the key business processes of a retailer. Additionally, the team has come up with bolt-on solutions that help meet the demands of the ever changing retail industry.

Our Solutions Range
Prism’s solutions are designed to enable clients to integrate Oracle Retail with the enterprise application portfolio without any interruption to day-to-day operations. Our expertise extends across versions 12.0.X and 13.0.X, over all the Oracle Retail modules that can be categorized under five groups namely, merchandise operation module, supply chain, store operations, enterprise performance and planning.

Our Oracle Retail Practice has sound capability in internal integration using retail integration, external integration using multiple options such as flat file, XML, SOA/BPEL integration.

Prism's Bolt On Solutions
Our bolt-on solutions for Merchandise Management, SCM and Store Management helps translate the efficiencies of back-office operations to enhanced customer experiences. Prism develops the right set of solutions to help your retail business retain and grow through new customers and markets.

Our Service Offering Prism’s Oracle Retail practice provides you with the necessary guidance and support across the different life cycle stages of adoption. Our proven methodologies for application development, maintenance and support are customized based on the nature of application, timelines, and the extent of formalization required.

Database Services

Database Services

Database administration services are a highly specialized skill needed by virtually any business with a computerized information system capability.
Prism’s dedicated Database Administration Practice built the offerings after a thorough analysis of customers’ concerns and expectations vis-à-vis the business and technology challenges. Partnering with Prism for your DBA requirements is akin to insuring your business with a quick recovery for system failures and outages.

Niche technologies like Real Application Clusters (RAC) and Single Sign On (SSO) along with the finesse in creation of repositories, sturdy support processes and flexible engagement models have put our DBA service team in a different league. Our strong team of associates with exhaustive domain knowledge and exposure to varied technology platforms has come up with a unique customer-oriented delivery – The Shared Support Model. This model gives the double advantage to the client in terms of increased cost-benefit and in-depth resource expertise.

our Services Offerings

Value Chain Planning

Value Chain Planning

A successful business is a lot about managing the supply chain and responding to the demand dynamics backed by the right strategies for product design, productivity and promotion. The perfect supply chain is an intricate network that shares carefully managed information about demand, decisions and performance. Prism’s Value Chain Planning Practice understands all the components – technology, industry, business, Oracle and delivery, required to strategize, architect, design, build, deploy and maintain the right solution.

With world-class Oracle consultants, we work through the right methodologies to facilitate companies become demand-driven organizations by taking command on day-to-day planning and predictive trade planning with real-time analytics.

Our Solutions Range
The challenge for companies is to adopt a leaner supply chain system that provides ready and relevant information, cuts down on overproduction, waiting, unnecessary transport, over processing, excess inventory, unnecessary movement, defects and unused employee creativity.

Our solutions unleash SCM as a powerful tool that provides you the dual advantage of productivity and value by using optimization logistics. Productivity-advantage gives a lower cost profile and value-advantage gives the differential edge over competition.

The unique tools, designed and developed by our high caliber team, stand testimony to their business insight and technical finesse. Rather than limiting to transactional aspects of demand, sales or promotions, our solutions address key strategic issues.

Our Services Offering
The Value Chain Planning Practice at Prism offers services that help your business meticulously match production capabilities with customer demand, enhancing the overall effectiveness of your manufacturing, logistics, information services, sales and marketing efforts.

Our experts excel at creating a roadmap with in-depth performance assessment and gap analysis before designing, implementing and optimizing your custom supply-chain solution. Prism’s capability in providing high quality end-to-end services using offshore-onsite approach and methodologies is best demonstrated in the projects executed to existing customers. In every engagement, Prism helps organizations realize their business objectives and reach a new realm of operational excellence through the smart use of IT services.


Prism offers value added pre-configured SAP solutions. These industry specific solutions are made available with built in content, tools and methodologies for a cost-effective implementation. The innovative, robust, scalable and integrated solutions help companies in health care sector address diverse issues relating to strategy, operations, IT, e-business and change management.

Prism offers value added pre-configured SAP solutions. These industry specific and pre-configured solutions are available with built in content, tools and methodologies for a cost-effective implementation. The SAP practice at Prism is backed by the right mix of people, processes, technology & infrastructure. The innovative, robust, scalable and integrated solutions help companies address diverse issues relating to strategy, operations, ITeS-business and change management.

The solutions are all template based loaded with accelerators which give quicker business benefits They are faster to implement and risk free with modular building blocks that gives incremental business benefits assuring scalability in line with business growth.

SAP Capabilities

SAP Capabilities

Business today, needs the right people and processes to get the most out of SAP investments. Prism’s highly experienced and skilled SAP consultants along with unique work environment allow delivery of SAP solutions with matchless accuracy and quality. We have been providing SAP services with proven tools, templates, methodologies and accelerators to the world’s leading corporations across the globe.

Prism’s SAP services ensure that customers get robust implementation, faster rollouts, de-risked upgrades, dependable production support and best quality development. Our results-driven SAP capabilities enable our clients to control and predict costs, while optimizing their investment and achieving their business objectives.

Why Prism SAP services?
• Sound experience in SAP implementation, upgrade, application support and maintenance, testing and SAP integration
• Special focus on new dimension SAP products such as CRM, SEM, BI/BW, NetWeaver-SOA, EP and XI
• Strong project management team with specialized skills
• High degree of skills built around diverse footprint in enterprise solutions
• Experience of executing large SAP engagements for global companies in multiple geographies and multicultural environments
• Ensuring consistent high-quality and on-budget delivery with globally distributed, offshore software development • Excellent SAP infrastructure at SAP Center of Excellence

Our dedicated SAP Center of Excellence (CoE) is our innovation engine. It studies emerging technologies and identifies ways to leverage these for faster and best-fit solutions for our clients. Our continuous investment in the CoE brings value to our clients in several ways. It enables them to get a preview of the technology without actually investing in it; it generates solutions for critical business needs and it delivers accelerators and frameworks that crunch time-to-market. The solutions we develop are certified by SAP and are available as value-adds to our global clients. We also have many firsts to our credit such as implementation of CFM, PLM, SEM, LSO, DBM, Warranty Management and setting up of a SAP Certified Customer Competency Center (CCC).

Our mature SAP practice has a proven track record that has allowed us to emerge as a 'thought partner' in the SAP consulting space for Fortune 500 companies. Our rich experience spans global implementation, upgrade, rollout, application maintenance and support, solution consulting services and business transformation.

Prism’s proven SAP implementation methodology coupled with its processes and skilled consultants transform customer’s businesses. Prism’s SAP consultants have global experience, having delivered superior-quality SAP implementations within time and defined budget for customers across geographies. We support our customers in Greenfield SAP implementation and work with them to enhance their existing SAP application through implementation of new modules/processes thereby enhancing the business value.

Upgrade Services
Prism’s SAP Upgrade a methodology and Upgrade tool set – ‘Prism SAP Genx’ helps its clients to achieve significant cost savings and de-risked upgrades. ‘Prism SAP Genx’ results itself in 15-20% of cost reduction on SAP upgrade projects in addition to the cost benefits that arise from Prism’s Global Delivery Model. The upgrade services offered by Prism are:

• Functional Upgrade
• Technical Upgrade
• Strategic Upgrade

Prism SAP global rollout approach optimizes rollout duration and leverages Prism’s experience in multi-country rollouts which results into faster rollouts with increased ROI. Prism has global roll out approach and well-defined roll out plan for challenges like risk mitigation and non-English speaking countries

Application Maintenance & Support
Prism’s SAP Practice offers Application Support and Maintenance services blended with Global support model based on offshore-onshore model. Prism’s Application Maintenance and Support services reduce maintenance costs and increase the overall reliability, accessibility, performance, and effectiveness of applications. Some of the Prism’s Application Maintenance and Support services include:

• Post-implementation support
• 24 X 7 Help Desk support
• New custom development support
• Bugs and patch fixing
• Testing and Reports
• Business/functional enhancements

SAP Integration
Prism SAP ensures that the customers existing investments in SAP ERP, Legacy and other enterprise systems remain intact by seamlessly integrating information with new systems, technologies and custom applications within the enterprise, as well as with customer’s customer. Prism has the technical and project management expertise to integrate SAP application in:

• SAP-to-SAP Integration
• SAP-to-non-SAP integration

SAP Testing Services
To mitigate business risk and to ensure expected results in the complex SAP environment during the entire SAP solution lifecycle it is imperative to conduct sufficient quality testing. Some of the testing services offered are:

• Application testing
• Performance testing
• Regression testing
• Testing strategy and management

Our parentage provides us with a unique 'Business to IT connect'. We leverage this to combine strong domain and technology expertise with innovative and flexible delivery models to deliver sustained value to our clients. We deploy a process-based approach for delivering SAP services. Unlike the traditional modular approach, our practice is organized by the business processes followed in the industry. We use a service-oriented delivery model to deliver true business value to our clients.

Microsoft Dynamics

Prism offers a range of Microsoft Dynamics – familiar and adaptable Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM & xRM) solutions and services. Prism’s Microsoft Dynamics offerings are designed to meet almost any business need and help assist in accurate decision making. With our Microsoft COE and deployment of Microsoft’s Sure Step Methodology from Diagnostic to Deployment stage we offer tremendous value in the Dynamics space.

Prism’s delivery capabilities are further enhanced in leveraging its domain practices of Manufacturing, Healthcare and Life Sciences and Retail. These practices are key contributors in addressing customer requirements on the dynamics platform.

Microsoft ERP Capabilities

Microsoft ERP Capabilities

Prism offers a range of Microsoft Dynamics – familiar and adaptable Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM & xRM) solutions and services. Prism’s Microsoft Dynamics offerings are designed to meet almost any business need and help assist in accurate decision making. With our Microsoft COE, Gold Partnership and deployment of Microsoft’s Sure Step Methodology from Diagnostic to Deployment stage we offer tremendous value in the Dynamics space.

Prism’s delivery capabilities are further enhanced in leveraging its domain practices of Manufacturing, Healthcare and Life Sciences and Retail. These practices are key contributors in addressing customer requirements on the dynamics platform.

Prism’s Microsoft Dynamics practice has excelled in delivering value to a global clientele, helping them transform businesses and enabling them to successfully manage growth and meet the shifting demands.

Microsoft ERP Service Offerings –
• Consulting
» Solution Assessment & Health Check
» Product Selection
» System Performance Tuning
» Upgrade Assessment
• Customisation
» Requirement Study
» Design & Development
» Develop Custom APIs
• Support
» Rollout Support
» Enhancement to Customization
» Product Support
» System Administration
» System/Application Tuning & Patching
• Implementation
» Business Process Study
» Business Process Mapping
» Gap Analysis
» Configuration
» Integration testing
» User Training
» Go-Live support
• Upgrade
» Vertical Upgrade to newer versions
» Horizontal upgrades to newer modules and functionalities
» Maintenance upgrade
• Special Offerings
» Center of Excellence
» Rollout Assessment
» Hosting
» Software as a Service

Our Key Industry Frameworks
» Pre-packaged hosted and on premise solution for automotive suppliers
» International Financial Reporting Standards (IFRS) planning and convergence solution
» 360 degree view for customers on CRM
» Add on portal to capture secondary sales for FMCG Industry.
» Prepackaged back office solution for retail industry with Smart Shop connector.

Microsoft ERP Solution Offerings

Microsoft Dynamics NAV 2009:
With more than one million users worldwide and availability in more than 40 country versions, Microsoft Dynamics NAV 2009 is a complete business management solution for mid-sized organizations. It is fast to implement, easy to configure & can be customized to help you simplify and streamline your highly specialized businesses thus making your employees more effective and your organization more competitive.

Distinct Business Benefits:
» Simplify your business with a single solution:
Integrate and centrally store financial, manufacturing, supply chain, sales and marketing, project management, human resources, and services information.

» Improve productivity:
Help people accomplish more every day with a familiar, intuitive user experience that works like Microsoft software they already use and provides Role Tailored access to relevant information and tasks.

» Make smart decisions:
Simplified access to job-specific information and tasks helps employees view work priorities and access the information they need to make informed, confident decisions; a wide range of analytical and reporting tools can help you gain insight into business performance.

» Implement rapidly:
Quickly set up and customize your system to meet your current business needs, knowing that you can easily adapt to changing demands by adding functionality, custom applications, and online business capabilities.

Microsoft Dynamics AX
Microsoft Dynamics AX 2009 is a comprehensive and suitable enterprise resource planning (ERP) solution for midsize and large organizations. Besides helping clients to build profitable relationships, meet varied demands and benefit from new opportunities, Micro Soft AX2009 empowers people to achieve greater efficiency, manage change and compete globally while complying with regulations and customer initiatives.

Distinct Business Benefits:

»Improve productivity:
Familiar, easy-to-use tools and access to Role Tailored information and tasks enable people to work quickly and make smart, proactive decisions.

»Manage change and growth:
Scale your business systems and adapt processes easily with a single ERP solution that can support your strategic initiatives and help manage change in the marketplace, such as new product launches and mergers and acquisitions.

»Compete globally:
Manage the complexities of a global organization with one centralized ERP solution that helps you standardize processes and gain visibility across your organization while keeping on top of changes in local regulations.

»Simplify compliance:
Stay ahead of regulatory compliance and reduce risk and liability associated with corporate governance and customer initiatives.

Microsoft Dynamics CRM:
Microsoft xRM is opening up new avenues and infinite possibilities in the field of Relationship Management for an organization. From customers, vendors to employees this platform opens up multiple usage points using a structured, robust and stable platform.

Prism’s xRM practice focuses on harnessing the power of Microsoft’s xRM framework within Microsoft Dynamics® CRM to address needs of customers where any relationship needs to be maintained.

From healthcare to hospitality to real-estate, the xRM platform has been deployed effectively by Prism, in conjunction with other Microsoft collaboration suites like SharePoint to support multiple solution requirements on a singular platform

Through our multiple deployments we have integrated xRM and SharePoint to utilize embedded document repositories, portal integration, enterprise search, and dashboards.

Prism also utilizes industry best practices of banking, healthcare, utilities, insurance, retail and e-governance to deliver solutions on the xRM framework to address customer needs where relationships needs to be maintained and enhanced.

Our Best Practices
Prism's Dynamics Consulting Practice along with Microsoft’s Sure Step Methodology brings in
»Interactions Capturing
»Marketing Automation
»Sales Lifecycle Management
»Service Interface
»xRM Development
»Business Process definition
»Flexible Deployment
»Interfacing with SharePoint & external systems


Prism has a dedicated team of highly experienced Domain/Subject Matter Experts, Functional & Technical Consultants, Solution Architects and MOSS 2007 Developers as part of the Sharepoint services Delivery Team. Implementation Review, Solution Architecture, Functionality Mapping, Application Integration, Migration Analysis, Governance, Adoption & Training and Best Practices Consulting form the hallmark of our Sharepoint service offerings.

Prism's Offerings for SharePoint services (MOSS 2007)

Consulting/Workshop/Assessment Tracks
• Portal Conceptualization (Customer Portal/ Employee Portal/ Supplier Portal)
• Information Consolidation Assessment
• SharePoint Requirements Spotlight
• Fast Track to SharePoint
• SharePoint services Best Practices
• ECM/Portal Implementation Roadmap

Implementation Tracks
• OOB Implementation
• Design and development of site themes and templates
• Development of custom web parts; business centric applications
• Design and development of custom workflows
• Design and creation of custom security providers and authentication models.
• Migration from SharePoint 2003, LiveLink and other similar Platforms

SharePoint (MOSS 2007) Implementation Methodology


Documentum is an Enterprise Content Management product, which is designed to address the content management needs of an organization involving People, Processes and Policies. With a single platform, documentum enables people to collaboratively create, manage, deliver and archive the content that drives business operations, from documents and discussions to email, Web pages, records and rich media.

Prism has helped organizations in defining the purpose and value of their existing content, identifying content artefacts, defining associated rules for content types and establishing workflows through Documentum. Prism focuses on delivering business solutions across the verticals by applying strong domain experience in the area of Enterprise Content Management. Our offerings are used to build true Enterprise Content Management solutions using industry standard platforms like Documentum.

Services Offering:
• Documentum Installation
• Implementation & Configuration of Documentum
• Customization & Development on Documentum
• Documentum Integration with Legacy Systems
• Custom Application Integration with Documentum
• Migration Services
• Architecture definition and framework development
• Maintenance & Support
• Developing new Content Centric applications - Capture (Imaging & Form Based), Collaboration & Workflow, Publishing, Records Management, Storage and Archival
• Preconfigured Solution Offerings for Pharmaceuticals Cos.
• Regulated Document Management Framework for Banks

Documentum Suite
• Documentum 5.x/6.x
• Content Server
• Business Process Services (BPS)
• WebTop, Application Builder, Developer Studio
• Business Objects Framework, Digital Asset Management, Content Intelligence services, Documentum Portlets, Web Development Kit, Records Manager, Learning Services, Form Builder, eRoom.

Best Practices @ Prism
• Indigenous Customization on Documentum, enhancing the product
• Utilization of Domain Expertise, in BFSI, Retail and Life Sciences
• Use of Standardized Business Processes

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